Maximize Your Canvas Experience

Navigating and optimizing Canvas for your teaching needs is seamless with the comprehensive support available to UBalt faculty. Discover a wide array of resources, ensuring you’re well-equipped to tackle any challenge. All support options are conveniently located under the Help button in the Global Navigation bar on the left-hand side of the page:

• Search the Canvas Guides: Find instant answers to common questions with an extensive library of guides, offering quick solutions at your fingertips.
• Chat with Canvas Support (Faculty): For immediate responses to your Canvas queries, take advantage of the 24/7 Live Chat feature directly with Canvas Support.
• Canvas Support Hotline: Direct communication is just a call away. Contact the Canvas Support Hotline at +1 (855) 244-3363 any time to speak with a live agent, available 24/7 for all Canvas-related questions.
• CELTT Requests: For assistance with roster management, course site creation, pedagogy, and course design, we’re here to support you! Reach out to CELTT for tailored guidance to enhance your Canvas experience.
• Report a Problem: If you encounter any issues with Canvas, please report them through the designated feature under the Help menu. Your feedback assists in improving the platform for everyone.
• Ask the Community: Engage with Canvas experts and fellow educators in the Canvas Community. It’s a valuable space for sharing insights and learning from the collective experience.
• Submit a Feature Idea: Have suggestions to improve Canvas? Submit your feature ideas through Canvas’s submission portal, contributing to the platform’s evolution.
• Training Services Portal: Access a variety of training videos and courses via the Training Services Portal to further your Canvas expertise, whether you’re starting out or looking to deepen your knowledge.

At CELTT, we’re dedicated to ensuring UBalt faculty have access to the necessary tools and support for delivering outstanding digital learning experiences. The resources provided through Canvas, complemented by CELTT’s specialized assistance, are designed to empower you to efficiently navigate the platform, address issues swiftly, and continually refine your teaching strategies. Leverage these resources to fully realize the potential of Canvas in your educational endeavors.