FAQ Index

UB Blogs FAQs
Support FAQs
General WordPress FAQs
Video Tutorials
Additional Help

Available Plugins

Plugin List

UB Blogs FAQs
What is WordPress? 
WordPress is a full-feature Content Management System (CMS) that enables users to host and manage their own highly customized site or blog. Want to show off your latest work? Want to write about your own personal interests in your own way? WordPress can do it.
What is UB Blogs? 
UB Blogs is a network of WordPress sites made by students, faculty and staff. Users can choose from some of the most popular WordPress themes and plugins to create their very own customized blogging site.
Who can create a site? 
Any active University of Baltimore faculty, staff or student can create a site.
How do I get started? 
Any faculty, staff or student can quickly and easily setup their own WordPress site in the network by visiting the Create Your Blog page. Setup is instant for personal sites.
Support FAQs
How do I request a theme or plugin to be installed? 
Some of the more popular themes and plugins are already installed. If you wish to have a custom theme added, please visit the Request a Theme or Plugin page. Requests for new themes and plugins will be reviewed before they are installed.
How long will my site stay active? 
All sites will remain active as long as you are an active UB student, staff, or faculty member. Student sites will also stay active for two semesters after you stop being an active student at UB.
Can I backup my site? 
Yes. WordPress has a built-in export function that will generate an XML file with all of your posts and content. From your WordPress dashboard, hover over the “Tools” menu and select “Export”.
What kind of content can I host or share? 
Users are free to upload many different file types, including many major image and document formats. You are limited to 50MB per upload and a total of 1GB of storage for your entire site.
What kind of questions can OTS help me with? 
OTS will gladly assist in any issues relating to the setup or access of your blog site. Unfortunately, we cannot assist with common web design or development questions. For more information, please view the Need Help? section of this site.
How do I embed a video with an iframe? 
UB Blogs utilizes a special plugin that converts from a WordPress shortcode to the corresponding iframe HTML. To include a video that uses an iframe, change the iframe HTML into a shortcode. For example:
Sample HTML Embed:

<iframe width="560" height="315" src="https://www.youtube.com/embed/nKIu9yen5nc" frameborder="0" allowfullscreen></iframe>

Converted to a WordPress Shortcode:

[iframe width="560" height="315" src="https://www.youtube.com/embed/nKIu9yen5nc" frameborder="0"]
General WordPress FAQs (WordPress Codex)
FAQ About WordPress 
Information and resources about WordPress including history, features, semantics, glossary and information to help you determine whether or not WordPress is the blogging tool for you.
FAQ New To WordPress 
Answers to questions frequently asked by new WordPress users, helping you get started with your WordPress site.
FAQ Working with WordPress 
Answers to questions frequently asked about how to administrate your WordPress site including administration, user levels, moderating comments, comment spam and other administrative tasks.
FAQ Layout and Design 
Answers to questions regarding how to use WordPress Themes and how to customize the look of your site and theme including customizing templates, using template tags, CSS and other design and layout issues.
Additional Help

If your question is not addressed on this site, please contact the OTS Call Center with your question.

Available Plugins

The following is a list of the currently available WordPress plugins that are available to UB Blogs users. If you would like to request an additional plugin, please submit a plugin request via our Request a Plugin/Theme page.

Plugin Description
Contact Form 7

Contact Form 7 can manage multiple contact forms, plus you can customize the form and the mail contents flexibly with simple markup. The form supports Ajax-powered submitting, CAPTCHA, Akismet spam filtering and so on.

Easy Image Gallery

This plugin allows you to easily create an image gallery on any post, page or custom post type. Images are can be added and previewed from the metabox and also re-ordered via drag and drop.

Gallery Plugin

This plugin makes it possible to implement as many galleries as you want into your website. You can add multiple pictures and description for each gallery, show them all at one page, view each one separately.

Google Analytics

Enables Google Analytics on all pages.


The slideshow plugin is easily deployable on your website. Add any image that has already been uploaded to add to your slideshow, add text slides, or even add a video. Options and styles are customizable for every single slideshow on your website.

Social Media Feather

Super lightweight social media plugin to add nice and effective social sharing and following buttons and icons anywhere on your site without the extra burden.

WordPress Importer

Import posts, pages, comments, custom fields, categories, tags and more from another WordPress site.