We’re Here to Help!

If you have a question about your WordPress site or how it works, please review the resources at the bottom of this page. The Office of Technology Services can help with some aspects of UB Blogs, but we cannot help with web design and development issues. We leave the design and content up to you! Review the following lists of “What We Can Help With” and “What We Can’t Help With” to get an idea of how to solve your question or issue.

For general questions about the UB Blogs network, including a list of features, please visit the About UB Blogs page.

What We Can Help With

We can help you with technical problems related to your blog, such as a server issue, blog setup technical error or a problem logging into it. Please contact the OTS Call Center with your issue. The following is a list of WordPress-related issues that OTS can help you with:

  • Problems relating to the setup of your new blog.
  • Problems logging in to your site.
  • Problems with other server issues.
What We Can’t Help With

WordPress has tremendous flexibility in regards to creating a completely customized site. Sometimes, creating feature-rich WordPress sites requires advanced knowledge of web design and development principles. Due to time constraints, we cannot assist with every issue. The following is a list of issues that we usually cannot help with:

  • Problems with CSS/HTML/JavaScript that relate to themes or plugin use.
  • Problems related to posting or editing pages, blog posts or other content.
  • Other common WordPress issues
Frequently Asked Questions

For a list of frequently asked questions about WordPress and the UB Blogs network, please visit the FAQs page.

WordPress Help Resources

If you need further assistance, please visit one of the following links for additional help with WordPress:

If your problem is not addressed on this page, please contact the OTS Call Center with your issue.